"Online tutors do play an important role in supporting e-learning delivery and can perhaps help to improving the alarming drop-out figures e-learning course have been showing in the past years. Online tutors help to fulfill student expectations that can cause students to drop-out if they remain unmet. This is especially important for part-time students that apparently don’t get sufficient support from traditional learning. Because of the importance of the role of online tutors, it is necessary to choose individuals with a set of existing skills that can be developed through careful prepared training programs. Only well-trained tutors will be able to satisfy student expectation about the quantity, frequency and quality of learning supporting activities. We combined these findings in a general model for online tutoring that tries to identify the key elements of quality tutoring support for elearning."
Source: http://www.scribd.com/doc/8476547/Can-Online-Tutors-Improve-the-Quality-of-ELearning- UP Faculty of Management, Koper, Slovenia
Please read the research paper for detailed analysis report.
Abstract: In the paper we tried to present online tutoring as a solution to quality issues of e-learning that e-learning providers from all over the world are facing. We also briefly presented different roles of online tutors and the skills needed to perform these roles successfully. The online tutoring system was introduced to support students of e-learning courses at our faculty. Through various researches we tried to ascertain the impact online tutors have on student activity and study success. Our researches showed that tutors can improve study outcomes (although not so much students’ grades) and that their activity is well accepted by students (especially part-time students). Finally, we tried to combine all of our findings in a model for online tutoring that tries to elements and skills tutors need for an efficient support of e-learning delivery.
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